What can I do if the measurements of my Smart Personal Scale BE 1613/1614 FITvigo are not transferred to the FITvigo app?
Make sure that Bluetooth is turned on your phone and your Smart Personal Scale is connected to the FITvigo app.
If Bluetooth is enabled on your smartphone and your Smart Personal Scale is connected, perform a weighing procedure again. For the data to be transmitted, the Bluetooth icon must appear on the display of your Smart Personal Scale.
Often, it also helps to remove the device from the FITvigo app and pair again.
Should these measures not be successful, please send us a message.